360 Property Management has over 40 years combined experience so we know what is truly important to you and your investment!
We don't fill your head with empty promises or your statement with hidden costs.
We are committed to providing a high level of professional, personalised service, which we believe is unmatched in the field of Residential Property Management in Mackay.
Our Service- Guaranteed.....
With 360 you are GUARANTEED a personal and quality Property Management service, second to none. Written in black and white so we are all aware of the level of expectations.
If you are not satisfied with the service you receive, we will release you from your Management Agreement with NO penalty fees.
Keeping you Informed.....
Communication is the key to a successul relationship- whether it's good news or bad- we won't keep it from you!
Your Property Manager is contactable via phone, email, mail or fax at anytime to answer your enquiries- if they're unavailable immediately- you are guaranteed to receive a response the same day- we won't leave you scratching your head wondering what's going on.
Peace of Mind
Our job is to find the most suitable tenant for your Property as quickly as possible. Our extensive screening process aims to ensure you are getting a quality tenant who can meet the responsibilities of the Tenancy Agreement.
We keep you informed of applications, so you can take part in the selection process and have the final say- afterall you have the right to know who will be living in your property.
We take care of all the legal documentation prior to and during the Tenancy Agreement for a trouble free tenancy.
We take the headache out of monitoring the condition of your property by conducting thorough inspection reports including photos which are undertaken before, during and after a tenancy.
We inspect each property once every 3 months and provide you with a detailed report of the property.
Protect and Increase the value of your investment......
The long term capital growth of your property and its rental income both depend on its condition. We take a proactive approach to repairs and maintenance, ensuring your real estate investment remains in good stead.
In our experience, one of the areas lacking attention in Property Management is maintenance. We don't overlook minor problems- you will know about it as soon as we do- why? Because left untreated it could lead to major expenditure and the loss of a good tenant- not to mention decrease the value of your investment.
Is your investment currently returning its true market value?
We have a strict policy and zero tolerance on rent arrears. Tenants must pay their rent on time, every time.
Rent arrears are checked and followed up daily to ensure the issue is put at rest before it gets out of control.